Terms of service

Terms of Service

Welcome to Victorian!
These terms and conditions outline the rules and regulations for the use of our website and services. By accessing and using our site, you agree to these terms. Please read them carefully.

1. General Information

  • This website is operated by Victorian. Throughout the site, the terms "we," "us," and "our" refer to Victorian. By visiting our website and/or purchasing from us, you engage in our "Service" and agree to the following terms and conditions.

  • Victorian reserves the right to update, change, or replace any part of these Terms of Service at any time. Any new features or tools added to the store will also be subject to these terms.

2. Accuracy of Information

  • At Victorian, we are committed to providing you with accurate product descriptions, pricing, and availability. While we strive for the highest standards, we understand that errors can happen. If you notice any discrepancies, please reach out to us, and we will gladly correct them to ensure your experience is seamless.

3. Product Availability and Pricing

  • All prices on our site are listed in INR (Indian Rupees).
  • Prices and availability of products are subject to change without notice.
  • Victorian reserves the right to modify or discontinue any product at any time.

4. Orders and Payments

  • When you place an order on our website, you agree to provide accurate payment and shipping details.
  • We reserve the right to refuse or cancel any order, including those suspected of fraud.
  • Payments are processed through secure gateways, ensuring your payment information is encrypted.

5. Returns, Refunds, and Exchanges

For information regarding our return, refund, and exchange policy, please refer to our Return and Exchange Policy.

6. Shipping Policy

Our shipping process is outlined in our Shipping Policy.

7. Intellectual Property

  • All content on our website—including, but not limited to, text, images, graphics, and logos—belongs to Victorian and is protected by intellectual property laws. To use any of our content, please contact us for prior written permission.

8. User Conduct

  • You agree not to use this site for any unlawful purposes or in any way that could harm the functionality of the website.
  • Harassment, defamation, and spamming in any form are strictly prohibited.

9. Privacy Policy

Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Limitation of Liability

  • We care about your experience with our website and products. While we take great care to provide quality services, we want you to know that Victorian cannot be held responsible for any damages, losses, or injuries that may arise from your use of our site or products, as far as the law allows.

11. Governing Law

  • These Terms of Service and any separate agreements under which we provide you services shall be governed by and construed in accordance with the laws of India.

12. Contact Information

If you have any questions regarding these terms, feel free to contact us via WhatsApp or email at wecare@victorian.net.in.